DESIGN IS PARADOXICAL

DESIGN IS AMBIGUOUS

DESIGN IS COMPLEX

BECAUSE THE WORLD IS COMPLEX

Christian Nam is a Design Leader & Innovation Strategist.

Writing

Shaping The New Customer Experience Through AI Loyalty in the Distribution Industry

Recent Work

Design Strategy in Healthcare 5 Year Advantage in Financial Services Design Operations in Roofing Wholesale Customer Retention in Luxury Travel Mobile Interactions for Job Site Contractors Wealth Management for Retail Investors Designing Design System Tools

Talks and Mentoring

Sep 2021

Kin Accelerator Program
Facilitator

“Understanding Design Deliverables”
“Designing within the Agile Framework”

Summer 2019, Summer 2018

AIGA Mentor Program
Mentor

“Embracing the Open-ended Design Process”
“Designing with Non-designers”

Summer 2019, Summer 2018

University of Wisconsin-Stout
Guest Critic

DES-370: User Experience Design
DES-456: Advanced User Experience Design

Mar 2016

SXSW Interactive
Panelist

“Wrist UX: Designing for Smartwatches”